Privacy Policy

Vernon & Emmerentia Ottertrail Shuttle & Slackpacking Service

1. Introduction
Vernon & Emmerentia Ottertrail Shuttle & Slackpacking Service (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect
We may collect the following types of personal information:

• Name, email address, phone number, and other contact details

• Booking details and trip preferences

• Payment information (processed securely through third-party providers)

• Any communication or inquiries sent to us

• Website usage data (via cookies and analytics tools)

3. How We Use Your Information
We use your information to:

• Process and manage bookings

• Communicate with you regarding your trips

• Improve our services and website

• Ensure security and prevent fraud

• Comply with legal obligations

4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share it with:

• Payment processors to complete transactions

• Service providers assisting with transportation and logistics

• Legal authorities if required by law

5. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we encourage you to take precautions when sharing personal data.

6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and collect analytics data. You can adjust your browser settings to disable cookies, but some features of our website may not function properly.

7. Your Rights
You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications

• Request information about how we process your data To exercise these rights, contact us at info@ottertrailshuttle.co.za.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.

10. Contact Us
For any questions about this Privacy Policy, please contact us at: info@ottertrailshuttle.co.za 0647644506

By using our website and services, you agree to the terms of this Privacy Policy.